by BenRibble | Oct 20, 2026 | Goals, Weekly Recap
Patient Own Frame Fourteen (14) jobs utilized patient-owned frames this week. This accounts for 45.16% of all frames sold. Remember that our goal is no greater than 7%! Continue explaining the value of a new frame to your patients! THIS IS UNACCEPTABLE! KPIs 46 of the...
by BenRibble | Oct 12, 2026 | Goals, Weekly Recap
Patient Own Frame Seven (7) jobs utilized patient-owned frames this week. This accounts for 17.50% of all frames sold. Remember that our goal is no greater than 7%! Continue explaining the value of a new frame to your patients! KPIs 64 of the 64 Checked-in exams...
by BenRibble | May 27, 2021 | Team Training
Luxottica has replaced Luxottica University with their new E-learning platform called Leonardo. Please utilize this platform on no-doctor days and anytime you want to increase your knowledge of brands and optics. The link to Leonardo is saved in the Training folder on...
by BenRibble | Feb 18, 2021 | Team Training
The following communication was received from the lab regarding orders in which we send a frame to the lab. Best practice is to include the frame tracking number on the lab notes prior to sending the lab order (choose “no” to transmitting when taking...
by BenRibble | Feb 17, 2021 | Team Training
The following is an example of an email received by patients approximately six months prior to their scheduled Next Eye Exam (NEE). This gives them the opportunity to add the appointment to their calendar, “Reschedule Now”, and even opt-in for text...
